Everything you need to know before your tour
You can book a tour directly through our website by selecting the desired tour and date, then following the booking prompts. Alternatively, you can contact us for assistance.
Yes, we require a 10% deposit to secure your booking. The remaining balance should be paid in cash on the day of the tour.
Yes, you can modify or cancel your booking. However, changes must be made at least 48 hours before the scheduled tour to avoid any cancellation fees.
If you cancel at least 48 hours in advance, you will receive a full refund. Cancellations made within 48 hours of the tour will forfeit the deposit.
Yes, all our tours have private transportation and customizable tour options. Please click here to submit your details with your preferences and special requests.
We recommend booking as early as possible, especially during peak seasons, to ensure availability for your preferred date.
We recommend bringing comfortable clothing, sunscreen, a hat, sunglasses, and your camera. For water-based activities, swimwear and towels are suggested. Additionally, please bring cash to pay the balance, as well as cash or a card for entry/activity fees, and for purchasing food, drinks, or souvenirs.
Yes, our tours are family-friendly and can accommodate guests of all ages. If you have specific needs, please let us know in advance so we can make arrangements.
Tours operate rain or shine, but in the case of severe weather, we will reschedule or issue a refund if rescheduling is not possible.
Tour duration vary depending on the package you choose. Most tours range from 1.5 to 3 hours, with full-day options available.
Yes, your booking includes private transportation to and from select pickup points. Please confirm your preferred pickup location when making your reservation.
We do our best to accommodate strollers and wheelchairs, but it depends on the specific tour. Please contact us in advance to discuss accessibility options.
Most of the tour locations accept cash, debit cards, and major credit cards at their tour location. Online deposits for our transportation service is done via PayPal. The balance should be pain in cash on the day of the tour.
Entry fees are not included in the tour price and must be paid at the activity location. However, some packages have no entry fees, and this will be indicated in the tour details for each specific tour.
Yes, we offer group discounts for large parties and children pay half price for all tours. Contact us for more details about group pricing.
The remaining balance is paid in cash on the day of the tour.
Tipping is optional but appreciated. If you enjoyed your experience, a gratuity is a great way to show your appreciation.
Yes, you can receive a full refund if you cancel at least 48 hours in advance. Cancellations within 48 hours of the tour may forfeit the deposit.
Effective Date: October 2024
Welcome to Excursion Ocho Rios. These Terms of Service govern your use of our website (https://excursionochorios.com) and the services we provide. By accessing or using our site and booking our tours, you agree to comply with the following terms and conditions.
By using our website and services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using the site or booking any tours.
Excursion Ocho Rios offers guided tours, transportation, and related services in Jamaica. Detailed information about each tour is provided on the website. Availability and pricing are subject to change without notice.
We reserve the right to alter or cancel tours due to unforeseen circumstances, including but not limited to weather conditions, safety concerns, or insufficient participant numbers. In the event of a tour cancellation by us, you will be offered a full refund or the opportunity to reschedule.
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
All content, images, and materials on the Excursion Ocho Rios website are the intellectual property of Excursion Ocho Rios unless otherwise stated. You may not copy, distribute, or reproduce any content without prior written consent.
In the event of a dispute arising from your use of our services, you agree to first attempt to resolve the issue amicably by contacting us directly. If a resolution cannot be reached, disputes will be governed by the laws of Jamaica, and any legal actions will be brought exclusively in the courts of Jamaica.
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and the effective date will be updated. It is your responsibility to review these terms periodically.
If you have any questions or concerns about these Terms of Service, please contact us.
By using Excursion Ocho Rios, you agree to these terms and conditions. Thank you for choosing us, and we look forward to making your experience in Ocho Rios unforgettable!
Effective Date: October 2024
At Excursion Ocho Rios, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://excursionochorios.com) and use our services. By using our website, you consent to the practices described in this policy.
We collect both personal and non-personal information from you when you interact with our website or book our services. This information may include:
We may use the information we collect in the following ways:
We value your privacy and do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are processed through secure payment gateways, and we do not store your payment details on our servers.
Our website uses cookies and similar technologies to enhance your experience and gather usage data. You can control cookie settings through your browser preferences, but disabling cookies may affect some functionality of the site.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us.
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us
By using Excursion Ocho Rios, you agree to this Privacy Policy and our practices regarding your personal information. Thank you for trusting us with your data and for choosing us for your tour experiences!